Privacy Policy
Last updated: July 6, 2026
This Privacy Policy explains how NTOAFRICA, Inc. (“NTOAFRICA,” “we,” “us,” or “our”) handles information in connection with our website at https://www.ntoafrica.com and our business as a distributor of natural foods. By using our website or contacting us, you agree to the practices described here.
Information we collect
Information you give us. When you use our order form or contact form, or when you email, call, or text us, we may collect the information you choose to provide — such as your name, business/company name, email address, phone number, the products and quantities you request, delivery needs, and any message or details you include.
Information collected automatically. Our website is a static site and does not, by itself, use cookies or tracking. However, our pages load web fonts from Google Fonts, which may receive your device’s IP address in order to deliver those fonts. If we add website analytics in the future, we will update this policy to describe what is collected.
How we use your information
- To respond to your inquiries and provide customer service;
- To prepare quotes and fulfill and deliver your orders;
- To communicate with you about your order, wholesale pricing, or products;
- To keep records for legitimate business and legal purposes.
How your information reaches us
Our order and contact forms open your own email application with the information pre-filled and addressed to us, and messaging links open your phone’s text, WhatsApp, or call apps. Your information is transmitted through your own email or messaging provider. We recommend you only include information you are comfortable sending by those means.
How we share information
We do not sell your personal information. We may share information only: with trusted service providers who help us operate our business (for example, shipping or fulfillment partners) to the extent needed to serve you; when required by law, subpoena, or to protect our rights; or with your consent.
Third-party services
Our site relies on a limited number of third parties, including our web host, Google Fonts (for fonts), and the WhatsApp, SMS, telephone, and email apps you choose to use when contacting us. Those services are governed by their own privacy policies, which we encourage you to review.
Data retention
We keep order and inquiry communications for as long as needed to serve you and to meet our business and legal obligations, after which we dispose of them appropriately.
Your choices and rights
You may request to review, correct, or delete the personal information you have provided to us, and you may ask us to stop contacting you, by reaching out using the details below. Depending on where you live, you may have additional rights under applicable privacy laws; we will honor those rights as required.
Children’s privacy
Our website and services are intended for businesses and adults and are not directed to children. We do not knowingly collect personal information from children.
Security
We take reasonable measures to protect information in our care. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.
Contact us
Questions about this policy or your information? Contact us:
- Phone / text: 281-499-4315
- Email: orders@ntoafrica.com or ntoafrica@yahoo.com
- Mail: NTOAFRICA, Inc., P.O. Box 394, Stafford, TX 77497